Facility Management Services (FMS)
A large number of Corporate are opting for IT outsourcing as a solution to accomplish productivity and least downtime of their IT infrastructure and also reduce costs at the same time.
The technology is getting increasingly more intricate as well as is changing at a rapid space. Accordingly essential resources required to keep your IT services and network operating at optimal levels become a little more difficult to get and retain. Regardless of the size of your organization, Prolink provide you the right people to maintain and support IT servies and networks at your premises.
Prolink provide Fully customized L1/L2/L3 level support on
• Datacenter Management
• Application Management
• Database Management
• Backup Management
• Desktop Management
• Network Management
• Security Management
• Helpdesk Management
• Vendor Management
• Mail Management
Our Service Delivery System
The services cited above are delivered to our customers as per their requirements i.e. On-Site, Off-Site or Hybrid Service.
• On-Site Service: In this service delivery model, IT Services are delivered by deploying and delegating a dedicated resource from technical team at the customer’s site. These services are referred to as Facility Management Services (FMS).
• Off-Site Service: In this service delivery model IT Services are delivered from Prolink Computers by a team of Remote Support Engineers. These services are referred to as Remote Infrastructure Management (RIM) Services
• Hybrid Service: In this service delivery model, IT Services are delivered partially on-Site and off-site.